Terms & Conditions
The rules for using our website, applications and services.
1. Acceptance of terms
These Terms & Conditions ("Terms") govern your access to and use of the website at astrotechglobal.com (the "Website") and any mobile or web applications published by AstroTech Solutions L.L.C-FZ ("AstroTech Solutions", "we", "us" or "our") (the "Apps"), together the "Services". By accessing or using the Services you agree to these Terms. If you do not agree, do not use the Services.
An individual App may have additional terms. If they conflict with these Terms, the App-specific terms apply to that App.
2. Eligibility
You must be at least 18 years old, or the age of majority in your country, to use the Services, or use them with the involvement and consent of a parent or legal guardian. If you use the Services on behalf of an organisation, you confirm you are authorised to accept these Terms on its behalf.
3. Accounts
Some Services require an account. You agree to provide accurate information, keep your login details confidential, and tell us promptly about any unauthorised use. You are responsible for activity under your account. You may delete your account at any time as described on our Account & Data Deletion page.
4. Acceptable use
You agree not to:
- Use the Services for any unlawful, fraudulent or harmful purpose, or in breach of UAE law;
- Upload or share content that is illegal, offensive, defamatory, infringing or that violates the rights or privacy of others;
- Attempt to gain unauthorised access to, interfere with, or disrupt the Services or their systems;
- Reverse engineer, decompile or copy the Services, except as allowed by law;
- Use bots, scrapers or automated means to access the Services without our permission;
- Impersonate any person or misrepresent your affiliation with anyone.
5. User content
You keep ownership of content you submit through the Services ("User Content"). You grant us a non-exclusive, worldwide, royalty-free licence to host, store and display User Content only as needed to operate and provide the Services to you. You are responsible for your User Content, and we may remove content that breaches these Terms.
6. Purchases & subscriptions
In-app purchases and subscriptions are processed by Apple or Google and are also subject to their terms. Prices are shown in the App before purchase. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period through your Apple or Google account settings. Refunds are handled by Apple or Google under their policies, except where applicable law requires otherwise.
7. Intellectual property
The Services, including software, design, text, graphics, logos and trademarks, are owned by or licensed to AstroTech Solutions L.L.C-FZ and are protected by intellectual property laws. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Services for their intended purpose.
8. Client projects
Software development, consultancy and other professional services we provide to business clients are governed by a separate written agreement or proposal. If there is any conflict, that agreement takes priority over these Terms.
9. Third-party services
The Services may contain links to or integrations with third-party websites and services that we do not control. We are not responsible for their content, policies or practices, and your use of them is at your own risk.
10. Apple-specific terms
If you download an App from the Apple App Store: these Terms are between you and us, not Apple; Apple has no obligation to provide maintenance or support for the App; to the maximum extent permitted by law Apple has no warranty obligation for the App; Apple is not responsible for addressing any claims relating to the App; and Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Your use of the App must also comply with the Apple Media Services Terms and Conditions.
11. Disclaimer
The Services are provided "as is" and "as available". To the fullest extent permitted by law, we make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, and we do not guarantee that the Services will be uninterrupted, secure or error-free.
12. Limitation of liability
To the fullest extent permitted by law, AstroTech Solutions L.L.C-FZ will not be liable for any indirect, incidental, special, consequential or punitive damages, or loss of profits, data or goodwill, arising from your use of the Services. Our total liability for any claim relating to the Services is limited to the greater of the amount you paid us for the Services in the 12 months before the claim, or AED 100. Nothing in these Terms limits liability that cannot be limited under applicable law.
13. Indemnity
You agree to indemnify and hold harmless AstroTech Solutions L.L.C-FZ and its managers, employees and partners from any claims, losses or expenses (including reasonable legal fees) arising from your breach of these Terms or misuse of the Services.
14. Suspension & termination
We may suspend or end your access to the Services if you breach these Terms or if required by law. You may stop using the Services at any time. Sections that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability and governing law) will survive.
15. Changes to the Services and Terms
We may change, suspend or discontinue any part of the Services, and we may update these Terms from time to time. We will post the updated Terms on this page with a new "Last updated" date. Continued use of the Services after changes take effect means you accept the updated Terms.
16. Governing law & disputes
These Terms are governed by the laws of the Emirate of Dubai and the federal laws of the United Arab Emirates. Any dispute arising from or relating to these Terms or the Services will be subject to the exclusive jurisdiction of the courts of Dubai, UAE, unless mandatory consumer protection law in your country of residence provides otherwise.
17. Contact
AstroTech Solutions L.L.C-FZ
Meydan Grandstand, 6th Floor
Meydan Road, Nad Al Sheba
Dubai, United Arab Emirates
Email: info@astrotechglobal.com